CLS Solicitors aim to provide the highest standard of legal service to every client. We recognise, however, that we may not always achieve this aim and want to know about any problems so that we can try to put them right. We value feedback which provides us with an opportunity to check the quality of our service and to make improvements. We will consider any complaint carefully and objectively, endeavouring to resolve the issues and reach a satisfactory conclusion.
Below is a document detailing our complaints procedure
